Unfortunately, I don't have any good ideas. I'd probably say try logging out if she is logged in, clearing all cookies and temp. internet caches and try again with the original ID and password and see if that works first. If not, then her best bet might be to create a new free email addy at some portal somewhere (google, yahoo, msn, etc.) and create a new user ID like Kyan2 and link it to the new email. I really don't have any database or profile access that will allow me to fix it in any way.
Dude: 5' 11" - 54: Started 04/01/04
Ramblin' along in P3 since June '05...
Eat real food. Not too much. Mostly plants. -- Michael Pollan